Refund Policy

Last updated: July 21, 2026

This Refund Policy explains how refunds for Slideimg subscriptions and credit purchases are handled. It applies to purchases made through our website and payment providers.

1. Subscriptions

Subscriptions renew automatically at the interval shown during checkout unless canceled before the next renewal date. You can cancel a subscription through the billing portal or by contacting us at support@slideimg.com. Cancellation stops future renewals and does not automatically refund charges already paid for the current billing period.

2. Credit Purchases

Credits are digital service credits that are added to your account after a successful payment. Once credits have been used, they cannot be refunded. Unused credits may be eligible for a refund only where required by law or when we confirm that a billing error, duplicate charge, or technical failure prevented delivery of the purchased credits.

3. Refund Requests

To request a refund, contact support@slideimg.com within 14 days of the charge. Include the email address used for the purchase, the transaction or invoice identifier, and a brief description of the issue. We may request additional information to verify the purchase.

We review eligible requests promptly. Approved refunds are returned to the original payment method when possible. Processing times are determined by the payment provider and your financial institution.

4. Exceptions

We may deny a refund where a purchase was substantially used, where usage violated our Terms of Service, where we reasonably suspect fraud or abuse, or where the request is outside the applicable legal or stated refund period. Nothing in this policy limits any mandatory consumer rights that apply in your jurisdiction.

5. Contact

For billing, cancellation, or refund help, contact support@slideimg.com.